MarketStarter / System 09 · AI Performance Ads / Google Ads for schools

The month everybody bids on is your most expensive month.

Almost everything written about Google Ads for schools is about campaign structure and ad copy. Almost none of it is about the calendar. This is six months of a real education account, month by month — the same budget as the six months before it, a cost per click 74% lower, and 1,033 recorded enquiries against a previous period that recorded none at all. The finding that transfers is not any of those numbers. It is that the peak enrolment month produced the dearest enquiries, and the account had been putting nearly half its money into it.

Last reviewed Figures from one client account 12 min read

The short answer

A private vocational college in Greece, selling two-year programmes worth €3,000 to €6,000 each. Two adjacent six-month windows, June to November, one year apart, at effectively the same budget: €27,338.77 before, €26,874.18 after — a difference of 1.7%.

Before: an average cost per click of €0.34 and, against roughly €27,000 of spend, zero recorded conversions. After: €0.09 a click and 1,033 enquiry forms at €26.02 each.

The transferable part is none of that. It is the month-by-month table further down: the old account spent 44.8% of the whole six months in September and nothing in November — and September turned out to be the most expensive month per enquiry at €29.51, against €20.94 in July. The month with the most demand is the month with the most competition, and the auction charges you for the second one.

The most interesting number in the account is a zero

The account had been running for years before we touched it. Somebody had built campaigns, somebody was paying the invoices, and the school was enrolling students. What nobody could do was connect those three facts, because in the six months from June to November of the earlier year, against €27,338.77 of spend, the account recorded no conversions whatsoever.

That is worth reading carefully, because it is not the same as a bad conversion rate. A bad conversion rate is information. This was the absence of a measuring instrument: the forms on the site were not connected to anything, so the click left Google and vanished. Every judgement about the advertising — which programme to promote, which month to push, whether any of it worked — was being made from memory and gut feeling on top of about €55,000 a year.

The uncomfortable part

This is not unusual, and it is not incompetence. Conversion tracking sits between the ad platform, the website and whatever catches the enquiry, and nobody owns all three. The agency assumes the web developer did it, the developer assumes the agency did, and the invoice arrives on time either way.

So the first work was not the ads. It was rebuilding the landing pages, putting a CRM behind the forms and wiring the tracking, so that the second half of the sentence — what came back — existed at all. Everything below only means something because that came first.

Same budget, six months later

Both windows are June to November, one year apart, taken from the account's own export. The earlier period is the previous team's campaigns; the later one is after the rebuild.

One education account, two adjacent six-month windows Tier A · platform export
BeforeAfterChange
Spend€27,338.77€26,874.18−1.7%
Impressions6,910,54830,620,513+343%
Average cost per click€0.34€0.09−74%
Impressions per €12531,1394.5×
Recorded enquiries01,033
Cost per enquiry€26.02

An enquiry here is one submitted interest form — the first action a person takes that a member of staff can follow up. It is not an enrolment. Average cost per click is reported by the platform rounded to the cent, so click counts derived from it are ranges rather than points, and we have not published them as though they were exact.

The budget line is the one to hold on to while reading the rest. Nothing here was bought with more money. It is the same annual spend, moved around and pointed at things that were counted.

The finding: they were buying the peak, not the season

Split both windows by month and something appears that neither the totals nor any dashboard summary would ever show. Here are the two years side by side, with what each month actually produced in the later one.

Where the money went, and what each month cost per enquiry Tier A · platform export Tier D · shares calculated
MonthShare of budget, beforeShare of budget, afterSpend, afterEnquiriesCost per enquiry
June0.2%3.7%€1,007.7318€55.99
July13.4%17.8%€4,794.40229€20.94
August21.8%21.0%€5,648.84242€23.38
September44.8%31.0%€8,320.24282€29.51
October19.8%16.8%€4,513.82157€28.66
November0.0%9.6%€2,589.14105€24.66

Enquiries sum to 1,033. Monthly spend sums to €26,874.17 against a reported total of €26,874.18 — a one-cent rounding difference we have left visible rather than quietly absorbed. June is a ramp-up month and its €55.99 should be read as such: the campaigns were being rebuilt during it, and it is in the table because leaving it out would be the flattering choice.

Read the first column and the last one together. The previous year put almost half of six months of budget into September, spent €58.52 in June and nothing at all in November, and September is the month where an enquiry cost the most. July's enquiries cost €20.94; September's cost €29.5141% more for the same thing.

The reason is not mysterious, which is what makes it useful. Every competing school in the country reaches the same conclusion about when families decide, and they all raise their bids in the same weeks. Demand and competition peak together, and you are charged for the second one. The intent of the person searching in July is not meaningfully lower; the price of reaching them is.

What actually transfers

Not September. The specific months belong to one intake cycle in one country, and a school in a different cycle will have a different peak. What transfers is the instruction: put cost per enquiry next to the calendar month before you set next year's budget, instead of volume next to the calendar month. Almost every account we have looked at has this table available and has never produced it.

The shoulder months are where the correction shows up. Between the two windows, June plus November went from €58.52 to €3,596.87 — and those two months, at the end of the later window, delivered 123 enquiries at prices at or below the period average. The peak month still got the largest single share, because that is where the volume is. It just stopped getting half of everything.

Why the clicks got cheaper — and the part that isn't merit

A 74% fall in cost per click is the sort of number that ought to make a reader suspicious, so here is the mechanism and here is the caveat.

The mechanism is ordinary and documented: Google discounts what you pay for a click on an ad it judges relevant to the query. Tighten the chain from keyword to ad text to landing page and the same position costs less. That work was done — the pages were rebuilt at the same time as the campaigns, which is exactly the chain the platform is scoring.

The caveat is that not all of the drop is merit. Impressions rose 343% on flat spend, and that shape is the signature of a large, cheap display and video layer sitting on top of a small, expensive search core — not of search advertising reaching four times as many people. Cheap impressions drag a blended cost per click down regardless of whether anything improved.

Which is why the blended CTR fell

Over the same six months in which cost per click dropped 74% and enquiries went from zero to 1,033, the account's blended click-through rate went down, from about 1.16% to about 0.98%. Both facts are true at once, and the only way they can be is a change in the media mix. A blended account CTR is not a quality signal. Judge search on search numbers.

We grade the display-and-video inference as an inference. It follows from the impression and spend figures, and it is not a claim we can make from a campaign-level export we do not have. It is in the article because it is the honest reading, and because a case study that only reports the flattering half of its own data is not evidence of anything.

The half that wasn't advertising

It would be easy to present 1,033 enquiries as an advertising result. It isn't one, and the honest accounting matters more here than the number does.

Alongside the campaigns we rebuilt the landing pages the ads pointed at, put a CRM behind the forms so that an enquiry became a record with an owner rather than an email in a shared inbox, wired the tracking so the platform could learn which clicks produced enquiries, and spent time in the school's own offices training the staff who had to work the follow-ups. The advertising bought the click. The rest of it is why anybody knows.

There is a second axis here, and it is the point at which this article stops giving numbers. Once a CRM was in place, the school could remember who had asked and what they had asked about, reminders went out, and the sales process tightened. The client's own recollection is that the proportion of enquiries turning into enrolments improved substantially over that period.

Why there is no return-on-ad-spend figure on this page

Because it would rest on that recollection. We have the spend, the enquiries and the price of a programme from the client's own account, but the close rate is remembered, not reported — and multiplying a measured number by a remembered one produces a figure that looks measured. A €26.02 enquiry against a €3,000–€6,000 programme is the arithmetic that matters, and you can do the rest of it yourself with your own close rate, which you know and we do not.

The same rule removed two other numbers from this piece: a visitor-to-enquiry rate the client remembers but cannot retrieve a source for, and a set of ad-level click-through rates that are entirely plausible against the cost-per-click collapse but are not in any export we hold. Neither is published here. If they surface with a source, they will be.

Five things to do before you increase the budget

Everything above collapses into a short list, and none of it costs media money.

  • Record the enquiry before you optimise the ad. An account with no conversion data is not being managed, it is being renewed. If the tracking is broken, that is the whole of the first month's work and any supplier who skips it is selling you a report you cannot check.
  • Define a conversion once, in writing. One submitted interest form. Not a brochure download counted twice, not a page view, and not an enrolment — enrolments happen months later and often by phone, which makes them a poor signal to hand a bidding algorithm.
  • Build the month-by-month cost-per-enquiry table. It exists in every account and it is almost never produced. It is the cheapest analysis in this article and it found the biggest thing in it.
  • Fund the shoulder months. Zero in a month is a decision, and in the account here it was a €0 month that would have delivered enquiries below the period average.
  • Stop reading blended averages. A single account-level CTR across search, display and video describes nothing that exists. Split the report by network before you draw any conclusion from it.

One piece of local evidence for the schools reading this from Greece, since it is easy to check. The searches a prospective student actually makes — ιδιωτικό ιεκ, ιεκ αθήνα — carry high advertiser competition in Google's own keyword data, while the searches a school owner might make to find help with marketing barely register at all. Your competitors are already in that auction. The open question is not whether to be in it; it is whether you can say what came out of it.

What managing it costs

Prices are not repeated here, because they live in one place with a visible review date and repeating them creates a second version that will eventually disagree with the first. The management fee for this system, what the build includes and where the floor sits are itemised in what it costs, and why.

The one commercial line worth stating on this page, because it decides whether any of the above is relevant to you: below roughly a thousand euros a month in media, a management fee is a bigger line than the advertising it manages. A school spending €300 a month is better served by fixing the tracking once and running the account itself than by paying anybody to manage it, and we will say so on the call rather than after the first invoice.

The system this article describes is System 09. The measurement half — the pages, the CRM, the tracking that turned an unmeasured €27,000 into 1,033 countable enquiries — is System 08, and in this project the two were bought together, which is the usual shape.

Have your account read Bring one thing: last year's spend split by month. If your account cannot produce a cost per enquiry beside it, that is the finding and the call is short. Or write to hello@marketstarter.gr.

Sources, and how confident we are in each number

The figures above are not all the same kind of claim, so they are graded rather than presented as equivalent.

  • Platform export — spend, impressions, average cost per click, conversions and the monthly rows, for both windows, from the advertising account's own reporting. The monthly file reconciles to the summary totals to the cent, which is why both are shown.
  • Calculated — the budget shares, impressions per euro, cost per enquiry by month, and the 41% gap between July and September. All are arithmetic on the exported rows and can be re-derived from the tables on this page.
  • Inference, labelled as such — that the impression increase reflects a display and video layer rather than search reach. It follows from impressions rising 343% on flat spend and from the blended CTR falling, and it is not confirmed by a campaign-level export.
  • Client-reported, and therefore excluded — the improvement in close rate after the CRM went in, and a visitor-to-enquiry rate the client remembers. Both are plausible; neither has a retrievable source, so neither appears as a figure and there is no return-on-ad-spend claim built on them.
  • Anonymised at the client's level — the school is described by category and country rather than by name. The numbers are unchanged.

A word on shelf life. Auction prices move, and an article quoting them gets cited for years. The two windows here are a matched pair a year apart, which is what makes the comparison fair; it does not make €0.09 a click a benchmark for anyone else's account, in any year. Treat the method as the transferable part and the numbers as one account's history. This page carries a visible review date — if you are reading it long after , ask us what has changed.

MarketStarter is a HubSpot Solutions Partner and a Salesforce Partner, based in Greece, answering everywhere. The other article in this series itemises what an AI receptionist really costs, from our own invoices.

Straight answers

The questions schools actually ask.

Does Google Ads work for schools?

It works when the enquiry is recorded, and it is close to useless when it is not. Education is well suited to search advertising because the demand is explicit — somebody typing the name of a programme has already decided they want one — and because a single enrolment is usually worth thousands, which leaves a lot of room above the cost of a click. The failure is almost never the platform. In the account described on this page, the previous six months absorbed about €27,339 and recorded not one conversion, because nothing on the site told the account what had happened after the click. The ads were running the whole time. Nobody could say what they produced.

How much should a school spend on Google Ads?

Ask the question the other way round: what is an enquiry worth to you, and how many can you follow up properly? A programme worth €3,000 to €6,000 supports an enquiry cost far above what most schools assume, so the budget is set by your sales capacity and your cost per enquiry, not by a daily figure copied from a blog. What matters more than the total is where in the year it goes. In the account here the same annual money produced enquiries at €20.94 in one month and €29.51 in another, which is a 41% swing that no change of budget size would have found.

When in the year should a school spend its Google Ads budget?

Not all of it in the month everyone enrols. In this account the previous team put 44.8% of six months of budget into September alone and spent nothing at all in November — and September turned out to be the most expensive month per enquiry, at €29.51, while July came in at €20.94 and November at €24.66. The mechanism is simply the auction: every competing school bids hardest in the peak month, so the click price rises with competition rather than with intent. The specific months are particular to one intake cycle in one country. The instruction that transfers is to put cost per enquiry next to the calendar month before setting next year's budget, rather than volume next to the calendar month.

What should count as a conversion for a school?

The first action a prospective student takes that a human being can follow up — in this account, a submitted interest form. Not a page view, not a brochure download counted separately every time somebody clicks twice, and not an enrolment, because an enrolment happens months later and often over the phone, which makes it a poor optimisation signal for the platform. Decide the definition before you count anything, and write it down, because a conversion figure whose definition changed halfway through a year is worse than no figure at all.

Why did the cost per click fall by 74%?

Two things happened at once and it is worth separating them. Google discounts the price of a click for ads it judges relevant to the query, so tighter keyword-to-ad-to-landing-page matching genuinely lowers what you pay per click. But part of the drop is mix rather than merit: impressions rose by 343% on flat spend, which is the signature of cheaper display and video inventory being added on top of the search core, not of search reaching four times as many people. We grade that second part as an inference from the figures rather than as a measurement, and it is the reason the blended cost per click is not by itself proof that anything improved.

Is a high account-level click-through rate a good sign?

A blended account CTR is close to meaningless, and this account demonstrates it neatly: the blended figure fell from about 1.16% to about 0.98% during the six months when cost per click dropped by 74% and recorded enquiries went from zero to 1,033. The average fell because a large volume of cheap display impressions was added underneath a small volume of high-intent search impressions. Judge search campaigns on search numbers, judge display on display numbers, and be suspicious of any report that presents one blended percentage for an account running several formats.

Do you need a CRM before running education ads?

You need somewhere the enquiry lands that is not an inbox, which in practice means a CRM. An education enquiry is not a purchase; it is the start of a decision that a family will take weeks or months to make, and it survives only if somebody can see who asked, what they asked about, and when they were last contacted. In this project the landing pages, the CRM and the tracking were rebuilt alongside the campaigns, and the 1,033 figure belongs to all of that rather than to the advertising alone. A school that buys only the ads gets clicks it cannot follow up, which is the most expensive way to discover the same thing.

What does an education marketing agency actually change?

In the honest version, four things, in this order: what counts as an enquiry and where it is recorded, the page the click lands on, the structure and timing of the spend, and the follow-up after the form is submitted. Ad copy matters, but it is fourth on the list and it is the part most proposals lead with. A useful test when comparing suppliers is to ask what they would do first if the budget stayed exactly the same. Anyone whose answer is a bigger budget has skipped the first three.

Split last year by month.

Spend in one column, enquiries in the next. If the second column does not exist, you already know what the first call is about. 20 minutes, no obligation.